Frequently Asked Questions
Have any questions? We’re here to assist you
To buy from Niti International, start by browsing our product range and selecting the items you're interested in.
Send your inquiry to us via email with product details and quantities.
Our team will respond with complete information, including pricing, MOQ, and shipping options.
Once you approve the quote, we will guide you through the order and payment process.
Ready stock items can be shipped quickly, typically within 3–4 working days.
o make an enquiry with Niti International, simply explore our product catalog and choose the items you're interested in.
Send us an email with the product names, codes, and required quantities.
You can also attach any reference images or specifications if needed.
Our team will respond promptly with product details, pricing, and minimum order quantity.
We’re happy to assist with customization and shipping queries as well.
Once your order is dispatched, we will share the tracking details with you via email.
You can use the provided tracking number on the courier’s website to check real-time status.
For bulk shipments, our team will coordinate directly and provide shipment updates.
If you face any issues, feel free to reach out to us for assistance.
We ensure timely communication until your order reaches you safely.
Yes, you can cancel an order or inquiry with Niti International.
To cancel, please email us your request as soon as possible with your order or inquiry details.
Orders can be canceled before they are processed or shipped.
For custom or bulk orders, cancellation depends on the production status.
Our team will confirm the cancellation and guide you through the process.
Yes, you can return your ordered products, but only if they are received in damaged or defective condition.
Please notify us within 3 days of delivery with clear images of the issue.
We will review the concern and arrange for a return or replacement as applicable.
Returns will only be accepted if the product is unused and in its original packaging.
Our team will guide you through the return process once the request is approved.
Email us within 3 days of delivery with your order details.
Mention the issue clearly – whether it’s damage or a missing product.
Attach clear photographs as proof.
Our support team will verify the claim promptly.
Once approved, we will arrange a replacement or refund accordingly.
At Niti International, we offer a smooth and secure payment process for all your purchases.
We accept multiple payment options including credit card, debit card, PayPal, UPI, wallet, and net banking.
Once your order is confirmed, you will receive a detailed invoice with the payment link.
You can choose any preferred mode to complete the transaction safely and quickly.
For bulk orders, we may require a partial advance payment before processing.
Our system ensures secure transactions and instant payment confirmations.
After successful payment, you will receive an email with your order and tracking details.